Privacy policy

Last Updated: 11/19/2024

At Our Dearly, we value the privacy of our users and are committed to safeguarding any personal information you share with us. This privacy policy explains how we collect, use, store, and protect your information when you access and use our website.

Data We Collect

We collect two types of information from users:
A) Personal Information: When you use our website to create a memorial, subscribe to our services, or contact us, we may collect the following personal information:
   1. Name
   2. Email Address
   3. Phone Number
   4. Payment Details
   5. Memorial Details (e.g., name, photos, and stories of your loved ones)
B) Non-Personal Information: We also collect non-personal information automatically when you use our website:
   1. Device information (e.g., browser type, operating system)
   2. IP Address
   3. Pages visited on the website
   4. Interaction with website content (e.g., time spent, clicks)

Usage of Data

We use the information we collect to:
A. Provide you with access to our memorial services
B. Respond to your inquiries and requests
C. Improve and personalize your experience on our website
D. Process payments for our services (if applicable)
E. Communicate with you about updates, promotions, and important information related to your memorial page
F. Ensure the security and functionality of our website

How We Protect Your Data

We implement a variety of security measures to protect your personal information, including:
A. Using SSL encryption to secure sensitive data
B. Restricting access to your personal data to authorized personnel only
C. Regularly monitoring our systems for potential security breaches

Changes to this Privacy Policy

We may update this privacy policy from time to time. When we do, we will post the revised policy on this page with the "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Sharing Data

We will not sell, rent, or share your personal information with third parties except in the following cases:
A. Service Providers: We may share information with trusted third-party service providers who assist us in running our business (e.g., payment processors).
B. Legal Requirements: If required by law or if we believe it is necessary to protect the rights, property, or safety of Our Dearly, our users, or others, we may disclose your information.

Cookies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our site. You can control cookies through your browser settings, but disabling cookies may affect your experience on the site.

Your Data Rights

As a user, you have the following rights concerning your personal information:
A. Access: You can request access to the personal information we hold about you.
B. Correction: You can update or correct your personal details at any time.
C. Deletion: You may request that we delete your account and any associated personal data, subject to legal requirements.
D. Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

Third Party Links

Our website may contain links to third-party websites, such as social media platforms or partner websites. We are not responsible for the privacy practices of these third-party sites. We recommend you read the privacy policies of any external websites you visit.